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The reliable name in
Block & Property Management

Is your block or estate in need of a change?

Block Management and Lettings across the South East of England

Hammond Properties is a well-established property Letting and Block Management agent across the South East.

We are local professionals with a combined experience of over 50 years enabling us to provide our clients with a wealth of knowledge on all aspects of block and property management services to the South East.

We take pride in what we do and combine market expertise with unrivalled local knowledge to deliver a range of services, from property & block management to property transformations for landlords, plus much more.

We continually strive to go above and beyond for all our clients and have built a reputation for excellent customer service. We are proud to say that many of our first clients are still with us today.

What can you expect?

A friendly team

We recognise the importance of building relationships and improving the overall customer experience.

Timely Response

Our teams are well organised. We do our best to get your issues sorted as swiftly as possible.

Tailored Approach

We understand every block or estate is different. We will provide a tailored service for you.

Learning Development

Continuous professional learning development is key to our success, to ensure you have the very best staff member delivering for you.

Ready to take the next step?

With a combined experience of over 30 years, you can trust Hammond Properties to look after your property like it’s our own.

020 8300 4811

How can we help?

FAQs

Still got questions? Here are some answers to the questions we get asked the most.

A service charge is made to cover the development ongoing costs and services provided by your freeholder or residents management company to maintain the communal areas of your block or estate. These will include but not limited to gardening, cleaning, insurance, minor repairs, employee costs, lift expenses, communal utility supplies, accountancy fees, management and other professional fees, reserve fund and major works.

Details of what can and cannot be charged by the Lessor will all be set out within your lease. This will include the proportion of the charge to be paid by the Leaseholder.

Most Leases stipulate the collection of service charges in advance, including collecting any shortfall at the end of the year. Some Blocks have arrangements that whilst the lease provides for an interim demand to be payable when sent they are happy to accept payments by instalments, typically monthly direct debits.

Each resident management company we are appointed by will have a specific client bank account for service charge funds to be paid into.

Your service charge is calculated from a prepared budget, which will contain details of re-occurring items and any reasonably foreseen costs. All service charge demands are in accordance with your lease.

Each year a service charge budget will be issued out forecasting the coming year’s expenditure and how money is dispersed.  All block directors will have up to date information on expenditure and  will see original invoices for any works. By appointment, all lessee’s are welcome to visit our offices to view Invoices etc.

Some Leases allow for additional funds to be collected to cover for future large planned works such as door entry or roof replacement. A Life Cycle Costing exercise will be undertaken when considering an appropriate amount to be paid by the Leaseholder.

The obligation to pay ground rent is written in your lease. Since the lease is effectively a contract between ‘Landlord’ and ‘Tenant’, ground is essentially a rent that is paid to your landlord.

We appointed Hammond Properties Management nearly two years ago and they have made an enormous difference to our development. We are now getting a fantastic service for our money. Would not hesitate to recommend them to any development looking to change their management company.

— Sheila Rogers

We recently appointed Hammond Properties to manage our small block of flats in Beckenham. From experience, a good block management company in the South East is very hard to find. Hammond Properties have already excelled where past local management companies have failed for us. They just seem to be able to get things done, proactively find solutions, and deliver good value. As a resident, it is wonderful to now have a fair service charge that results in quality work being done. It’s also a very personal service from Joe, Lucy and Lee, which means your block is not just a statistic on a computer system to them. They’ll agree a proper holistic strategy with you, and communicate regularly. I would recommend appointing Hammonds as they take a genuine interest in doing a good job, and it really does make all the difference!

— David Williams

“We appointed Hammond Properties as the Managing Agent for our block several weeks ago. It was the best decision we could have made! The team at Hammonds go above and beyond to provide a highly professional service, whilst at the same time reducing our costs but without compromising on quality. They use first class local contractors and we have been delighted by the significant improvement to our property and grounds in a relatively short space of time. We now have peace of mind that our block is being professionally managed and we would not hesitate to recommend Hammond Properties to anyone.”

— The Beeches

Hammond Properties took over our Block Management in 2019. Right from the beginning, I was impressed with their ability to manage complex and at times contentious challenges that arise in this type of work both professionally and efficiently. They have managed to reduce costs and increase quality. What I really value from an agent is a personal, professional service and I would have no hesitation in recommending them as service provider.

— J. Hubble

As a first time landlord, I was very nervous about letting out my flat so I went with a word of mouth recommendation.
Thank you Joe and your team for paving the way for a trouble free tenancy.
I really value your patience and hands on approach in answering my many questions.
So far so good .I can highly recommend your services.

— C. Esterhuizen

After meeting many management agencies, Hammond Properties were clearly the ones that stood out as the best. Competitive fees, super friendly team and they take the stress away from me as a landlord. Highly recommend them for any landlords looking to rent out their property.

— S.Patel

I was involved in the decision to transfer management of a block of flats to Hammond Properties. This was based on very positive feedback from a customer of theirs and our experience has been a very positive one.
The transfer arrangements were somewhat complex in nature but were dealt with smoothly. Thereafter, the service was and remains excellent. All matters raised with Hammond have been dealt with promptly and professionally and they have a very proactive policy with frequent visits identifying issues or potential problems allowing them to be dealt with before they escalate.

— P. Laundy

As a landlord who lives many miles away from the property that I let in Sidcup, having a good letting agent is imperative. Making a trip of 3-4 hours to sort a problem would be a nightmare. I would emphasise however the word ‘good’ letting agent. I have in the past unfortunately not been served well and at the end of a previous tenancy was left with many problems all which could have been sorted early on if my previous agent had been doing a good job. Since finding Hammond Properties I only have good things to report. They keep me posted regularly with inspection reports, deal with issues that the tenant may raise in a quick and timely manner, send invoices and rental income through regularly, keep me posted about rent rises, gas inspections etc. The team of Joe, Jane and Natasha are always quick to answer any query – no matter how trivial- and are always pleasant and courteous. This of course also means a good relationship has built up with the tenants too, which is always good for the future. I would fully recommend Hammond Properties from my dealings with them to date.

— Anon

My Residents Association took on Hammond Properties to be our management agent, and we have had a fantastic service from them.  The fees are reasonable, and it is good to have a company that we can pick up a phone and talk to.  Anything we asked of Joe, Jane and Natasha has been actioned promptly, and if there are any problems that they see, they tell us immediately and we resolve.  It’s rare to see company directors themselves talking to us directly.

— T. Mallery

Natasha was thorough and kind and genuine. The team was easy to get in touch with and were extremely helpful. They were able to get me moved in stress free within a week of finding my new home. I would definitely recommend for anyone looking for a future home!

— J. Ward

Hammond Properties were helpful through all stages of finding and moving into my new home. I will definitely recommend Hammond Properties to others as and when possible.

— N. MQ

I would like to thank Natasha and Jane for all their help in making my move stress and problem free.  Everything was explained so I was at ease and knew exactly what was happening during the application process with regular updates and fast response.  I would recommend Hammond Properties for anyone who is looking for a place.

— S. Rollo
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